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Customer Service - Italian Speaker (Porto)
2025-10-24
Full time
Contrato direto com o cliente
Location: Portugal, Porto
Gi Group is recruiting Italian-speaking professionals (C1/C2 level) to join a leading customer service project. The role involves direct interaction with clients, with a strong focus on service quality and commercial optimization.
Responsibilities:
• Handle inbound customer calls, providing accurate information and effective assistance.
• Present and negotiate tailored commercial offers based on customer needs.
• Manage and process contacts to maximize business opportunities.
• Monitor daily sales objectives and increase cross-selling of complementary products.
Profile:
• Fluency in Italian, both spoken and written (C1/C2 level – mandatory).
• Previous experience in call center and sales.
• Background in banking or insurance (preferred).
• Dynamic, resilient, with strong communication skills and ability to work under pressure.
• Availability for rotating schedules, including Saturdays.
Offer:
• Permanent contract from day one, directly with the client.
• Rotating and flexible working schedules.
• Dynamic and supportive work environment.
Looking for a new professional challenge? If this sounds like you, send us your application today!
Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos
Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em gigrouholding.com/portugal > Compromisso Social” GI Group cumpre, deste modo, o normativo legal constante da Lei 4/2019, de 10 de Janeiro.
Banking and financial services
Contact Center
170571
Porto - Porto
Os candidatos devem ler a Política de Privacidade no nosso web site pt.gigroup.com
Professional Native Speakers is a team of consultants specialised in the recruitment of candidates living in Portugal to integrate projects that require generally a European language.
Location: Portugal, Porto
Gi Group is recruiting Italian-speaking professionals (C1/C2 level) to join a leading customer service project. The role involves direct interaction with clients, with a strong focus on service quality and commercial optimization.
Responsibilities:
• Handle inbound customer calls, providing accurate information and effective assistance.
• Present and negotiate tailored commercial offers based on customer needs.
• Manage and process contacts to maximize business opportunities.
• Monitor daily sales objectives and increase cross-selling of complementary products.
Profile:
• Fluency in Italian, both spoken and written (C1/C2 level – mandatory).
• Previous experience in call center and sales.
• Background in banking or insurance (preferred).
• Dynamic, resilient, with strong communication skills and ability to work under pressure.
• Availability for rotating schedules, including Saturdays.
Offer:
• Permanent contract from day one, directly with the client.
• Rotating and flexible working schedules.
• Dynamic and supportive work environment.
Looking for a new professional challenge? If this sounds like you, send us your application today!
Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos
Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em gigrouholding.com/portugal > Compromisso Social” GI Group cumpre, deste modo, o normativo legal constante da Lei 4/2019, de 10 de Janeiro.
