Location: Portugal, Porto

Gi Group is recruiting Italian-speaking professionals (C1/C2 level) to join a leading customer service project. The role involves direct interaction with clients, with a strong focus on service quality and commercial optimization.

Responsibilities:

• Handle inbound customer calls, providing accurate information and effective assistance.

• Present and negotiate tailored commercial offers based on customer needs.

• Manage and process contacts to maximize business opportunities.

• Monitor daily sales objectives and increase cross-selling of complementary products.

Profile:

• Fluency in Italian, both spoken and written (C1/C2 level – mandatory).

• Previous experience in call center and sales.

• Background in banking or insurance (preferred).

• Dynamic, resilient, with strong communication skills and ability to work under pressure.

• Availability for rotating schedules, including Saturdays.

Offer:

• Permanent contract from day one, directly with the client.

• Rotating and flexible working schedules.

• Dynamic and supportive work environment.

Looking for a new professional challenge? If this sounds like you, send us your application today!

Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos

Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em gigrouholding.com/portugal > Compromisso Social” GI Group cumpre, deste modo, o normativo legal constante da Lei 4/2019, de 10 de Janeiro.