Job Type: Full-time 

Job Location: Porto 

Workplace: Remote 

We are seeking a Credit Control Assistant to join our finance team on a fixed term 3-month contract.

The Credit Control Assistant will be responsible for ensuring the timely collection of outstanding debts.

KEY RESPONSIBILITIES

• Contacting customers who owe money to the company, primarily through phone calls, in a professional and courteous manner
• Answering inbound calls from customers querying potential invoice issues
• Following up on overdue accounts and negotiating payment plans as necessary
• Keeping accurate records of all communication and actions taken on accounts
• Assisting with the preparation of monthly reports and analyses of accounts
• Resolving any disputes or discrepancies with customers
• Capable of collaborating with cross-functional teams to achieve common goals and enhance overall debt recovery

KEY REQUIREMENTS

• Comfortable using spreadsheets
• Strong attention to detail and the ability to work independently
• Good organizational skills and ability to prioritize tasks
• Ability to work well under pressure and meet deadlines
• Previous experience in a credit control or collections role is valued but not mandatory.
• Proven team player with a collaborative mindset and a commitment to achieving collective success
• Strong communication and customer service skills

What can you expect from us? 

• Full-time contract with GI Group. 
• Competitive salary
• Provided with necessary work equipment for remote work. 
• Opportunity to join a well-established company with a strong reputation. 

Workplace: Home-based 

Note: You may be required to attend the office for specific situations; the office is situated in Porto. 

Schedule: Rotating schedule from Monday to Sunday, between 08:00 am and 7:30 pm 

Our client is a British company providing innovative solutions for clients involved in buying and selling cars through an online platform. 

Send us your application!

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