We are looking for a Cash Collection Lead Specialist to join our team and oversee the Iberian Market. This role is ideal for someone with solid financial expertise, strong leadership skills, and a passion for driving continuous improvement within a dynamic, multinational environment.

A day in the life of a Cash Collection Lead Specialist:

• Manage customer and account queries to ensure clean and accurate sales ledger balances.
• Oversee due and overdue balances to maximize on-time payments across all customer accounts.
• Identify and communicate uncollectable debt risks to markets and implement mitigation strategies where possible.
• Supervise collection activities based on market collection strategies.
• Address incoming collection concerns from customers and internal stakeholders.
• Lead and coordinate the team’s daily activities and ensure adherence to global compliance standards.
• Implement O2C (Order to Cash) plans and objectives aligned with the company’s strategy.
• Monitor and ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and execute action plans to correct deviations and enhance overall service performance.
• Drive process improvement initiatives and standardization across all markets within scope.
• Set team goals, evaluate performance, and provide regular feedback and coaching.

What will make you successful:

• Proven ability to develop, manage, and inspire a team.
• Previous experience in a similar leadership role within cash collection or financial operations.
• Strong background in finance, preferably within a shared services environment.
• Proficiency in SAP and advanced skills in MS Office, particularly Excel; experience with reporting tools such as Power BI is an advantage.
• Excellent communication and stakeholder management abilities.
• Fluent in English; Portuguese and Spanish are a plus.
• Strong planning, organizational, and analytical skills.
• Adaptability to change and capacity to thrive in a fast-paced environment.
• Continuous improvement mindset and a proactive approach to problem-solving.

What we offer:

• Direct contract with our client.
• Competitive salary and annual bonus according to your performance.
• Flex Benefits - you can choose what benefit is more suitable to you.
• Remote or hybrid work schedule - must live in Portugal.
• Career progression and possibilities for an International Career.
• Initial and continuing training.

If you are a motivated leader ready to take on a challenging role with growth potential, we would love to hear from you. Apply now and help shape the success of our Iberian Market operations.

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