We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector: Nestlé Business Services.

They are currently looking to strengthen their team with a Cash Collection Junior Specialist for the Italian Market (M/F) for the region of Linda-a-Velha, Oeiras, Lisbon.

Main responsibilities:

• Manage customer/account queries to ensure sales ledger balances are clean on customer account;
• Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
• Notify Markets of uncollectable debt risks & mitigate where possible;
• Collection activities based on Market Collection Strategy;
• Respond to incoming collection concerns from the customer and internal stakeholders;
• Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts;
• Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
• Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
• Execute identified business and internal controls of Collections processes;
• Review and propose updates, through company, to the Standard Routines due to legal or process changes.

Ideal Profile:

• Degree in Business, Finance, Economics or similar preferred but not essential;
• Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);
• Fluent in English and Italian;
• Good computer skills, including Microsoft Office applications;
• Good problem-solving and analytical skills;
• Positive Thinking, willingness to learn and a Team Player attitude required;
• Good Organization and Prioritization skills to be able to cope with a fast-paced environment;
• Strong work ethic and Respectfulness required.

We offer:

• Direct contract with our client.
• Competitive salary and annual bonus according to your performance.
• Flex Benefits - you can chose what benefit is more suitable to you.
• Remote or hybrid work schedule - must live in Portugal.
• Career progression and possibilities for an International Career.
• Initial and continuing training.

We're waiting for you!

Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos

Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em gigrouholding.com/portugal > Compromisso Social” GI Group cumpre, deste modo, o normativo legal constante da Lei 4/2019, de 10 de Janeiro.