Are you passionate about helping others and providing exceptional customer support? Do you have strong communication skills in both French and English? If so, we want to hear from you!

We are a leading company in the healthcare sector, and we are looking for a motivated and empathetic Customer Support Representative to join our team.

Key Responsibilities:

• Provide outstanding customer service to clients via phone, email, and chat.
• Address customer inquiries, concerns, and requests in a timely and professional manner.
• Assist customers with product or service-related issues, ensuring a positive experience.
• Maintain accurate customer records and document interactions using our internal systems.
• Collaborate with internal teams to resolve complex customer issues.

Requirements:

• Fluency in French and Italian (spoken and written).
• Previous experience in a customer support or similar role is a plus.
• Excellent communication and problem-solving skills.
• Empathetic and patient approach to customer interactions.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic proficiency in computer systems and CRM tools.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and growing healthcare company.
• Comprehensive training and development programs.
• A supportive and multicultural team environment.

If you are a customer-focused individual with a passion for helping others, and you meet the language requirements, we encourage you to apply today!

Apply now!

Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos

Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em gigrouholding.com/portugal > Compromisso Social” GI Group cumpre, deste modo, o normativo legal constante da Lei 4/2019, de 10 de Janeiro.