Are you passionate about transforming data into actionable insights? We are looking for a Customer Analytics Specialist who can turn customer information into strategies that enhance experience, optimize performance, and drive business growth.

As part of a collaborative and dynamic team, you will work closely with marketing, sales, and product departments to understand customer behavior and influence key business decisions.

Main Responsibilities

• Collect, analyze, and interpret data related to customer behavior, preferences, and purchasing patterns;
• Identify trends, patterns, and opportunities by analyzing data from various sources such as customer feedback, market research, and transactions;
• Collaborate with internal teams to share insights and align strategies;
• Translate data-driven findings into actionable recommendations to improve products, services, and customer experience;
• Monitor and report on key performance indicators (KPIs) to measure the success of data-driven initiatives.

Skills and Qualifications

• Bachelor’s degree in Statistics, Computer Science, Marketing, Business, or a related field.
• Experience with data analysis tools and techniques, and strong understanding of behavioral, demographic, and transactional data.
• Ability to think critically and analytically, interpret complex datasets, and provide clear recommendations.
• Strong written and verbal communication skills to present insights effectively to different teams.

What We Offer

• Employment contract with Gi Group
• Competitive salary package
• Full-remote working model
• Working hours: 8:00 AM – 5:00 PM (EST)

If you are analytical, curious, and eager to make an impact through data, apply now and help shape smarter customer experiences!

Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos

Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em gigrouholding.com/portugal > Compromisso Social” GI Group cumpre, deste modo, o normativo legal constante da Lei 4/2019, de 10 de Janeiro.