Location: Lisbon

Schedule: 08:00 – 17:00 (Monday to Friday)

Work Model: Hybrid (first month on-site; afterwards 3 days in the office + 2 days remote)

We are recruiting a professional fluent in French and English to join the team of one of our clients, ensuring the handling of claims, contact with customers/suppliers, and administrative follow-up of processes.

Responsibilities

• Receiving and managing phone calls and emails;

• Analysing and handling customer/supplier claims;

• Identifying responsibilities and following up processes (including contact with claimants and the car manufacturer);

• Analysing and validating disputed invoices;

• Administrative follow-up of processes until closure;

• Updating records and supporting KPI/report monitoring.

Profile

• Fluency in French and English (mandatory);

• Experience in administrative or process management roles (preferred);

• Strong analytical skills, attention to detail and accuracy;

• Good communication, organisation, and autonomy;

• Problem-solving skills.

Conditions

• Direct contract with the client;

• Attractive salary package;

• Life Insurance, Health Insurance (for employee and children), and other benefits;

• Annual bonus up to 1 salary (based on objectives; paid in April).

Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos

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