Collection Agent - French Speaker, Lisboa

YOUR ROLE

Reporting directly to the Collections agent, you will perform various accounting and treasury tasks for subsidiaries working with SSC Portugal.

WHAT ARE YOU GOING TO DO?

·      Client portfolio management in a multinational environment;

·      Ensure payment deadlines are met;

·      Receiving customer complaints and forwarding them to the respective subsidiaries;

·      Obtaining missing accounting information from clients - telephone and email;

·      Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;

·      Properly record all complaints received either by phone or email,

·      Follow-up on customer accounts;

·      Identify solutions to the problems presented;

·      Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

WHAT ARE WE LOOKING FOR?

·      Fluency on Excel (advanced Excel) and SAP;

·      Language: French mandatory (Minimum: C1), English - nice to have;

·      Experience in cash-collection or in a similar position, at least 3 years (experience within a shared service environment would be a plus);

·      Good knowledge of finance.

WE ARE SEEKING PEOPLE WHO:

·      Have attention to detail and accuracy;

·      Have good verbal and written communication skills;

·      Have ability to work under pressure while thinking objectively;

·      Have leadership capacity and assertiveness;

·      Are rigorous, have strong analytical capabilities and ability to solve problems;

·      Have adaptability, autonomy, and proactiveness capacity;

·      Have strong commitment, motivation, and high enthusiasm;

·      Have customer orientation 

Under Directive (EU) 2023/970, the entry-level base salary for this role is €1200 gross per month.

Do you find this opportunity suitable for you? If so, send us your CV.

Build your career with us!

Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos

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